Report a Problem / Maintenance Request

HASNOK tenants can use this page to report maintenance issues, safety concerns, or other problems related to their housing unit or property. Submitting this form helps our team document the issue and respond as quickly as possible.

Please provide complete and accurate information, including a detailed description of the problem and your current contact information. Photos are encouraged when available, as they help our maintenance staff assess and prioritize the request.

Important: This form is for routine maintenance and non-urgent issues. If you are experiencing an emergency that threatens health or safety—such as flooding, sewage backup, gas smells, electrical hazards, or no heat during winter—do not rely on this form. Contact the HASNOK Emergency Maintenance Line immediately.

Submitting a request does not guarantee immediate service. All requests are reviewed, prioritized, and scheduled based on urgency and availability.